I think I've owned my original sharpener for 5+ years. This is my 2nd replacement set. The instructions say that bars should be replaced every 3 years. I held out for the first replacement because of the instructions, but I should not have.
Get these as soon as you have trouble sharpening. Just installed a new set, and those knives are sharp!
I purchased the sharpening set many years ago when I was in the USA. Now that it needed replacing I purchased this via a proxy (there’s no option to ship to me) and everything was received quickly. Installation was easy and now my knives are sharp again!
Replacement parts did not fit, but I to sent it back, and they substituted new replacement arms, and it works great
The products and service received were extraordinary. To have prompt, efficient, friendly, helpful service is such a rarity today, that I fall over when I receive it. But, that is certainly the case. They emailed, called, followed through and delivered everything on time, as requested, made the process EASIER than I anticipated it could ever be, and everything is top quality. I could not be happier to recommend.